Princetech Inc. is seeking a talented and experienced Service Desk Technician Tier 2 to join our dedicated client support team. In this role, you will be a critical point of contact for our valued clients, providing advanced technical support for a wide range of hardware and software issues. You'll leverage your expertise in network, Windows, Apple (Mac), Mobile Device Management (MDM), and VoIP to diagnose and resolve problems efficiently, ensuring minimal disruption to our clients' operations and contributing directly to their satisfaction and success. This role will require occasional onsite work at various client locations as needed.